Refund Policy

Last updated: October 22, 2026

Cancel any time

You can cancel a subscription at any time from your account’s billing settings or by emailing us. Cancellation stops the next renewal; you keep full access until the end of the period you have already paid for.

14-day refund on your first payment

If a new subscription or one-time purchase is not right for you, ask within 14 days of your first payment and we will refund it in full.

Renewals and partial periods

After the first 14 days, payments for the current period are not refunded, and we do not refund unused time in a monthly period. For annual plans cancelled in the first 30 days of a renewal, we will refund the unused months on request.

Billing mistakes and outages

If you were charged in error, charged twice, or could not use the service because of a problem on our side, contact us and we will correct it with a refund or account credit, whatever the timing.

Payments to organizations using our software

Fees you paid to a club, school, firm or association through one of our platforms were paid to that organization, not to TaTech. Please ask that organization directly about refunds.

How to request a refund

Email tsi.angwafor@tatech.dev or use our contact page with the account email and the product. Approved refunds go back to the original payment method, usually within 5 to 10 business days.