The problem
The pain it kills.
A patient gets referred from a rural clinic to a regional hospital, and the referral is a phone call, a paper form, or nothing at all. Records do not follow the patient. The clinic never hears what happened. Care fragments at every handoff, and no one sees the whole journey. The systems that exist were built for single buildings in wealthy markets, in one language, with no idea the rest of the network exists.
PolyHealth is the operating system for connected care. Most health software digitises one building; PolyHealth connects 29 facility types into one network, with a real health-information-exchange so e-referrals, e-prescriptions, and e-lab-orders move between facilities, consent is shared, and a master patient index keeps one identity for the patient everywhere. A team of 13 named, role-scoped AI agents (clinical, lab, pharmacy, triage, revenue, country-rules, and more) works alongside staff, patients book and ask questions on WhatsApp, and the platform pays the way the market actually pays. Built for the markets the incumbents skipped, aligned with WHO digital-health standards, in 35 languages.
How it works
How it works.
1. Connect the whole network
29 facility types - referral and regional hospitals, clinics, health centres, labs, imaging, blood bank, pharmacies, dental, dialysis, oncology, HIV and TB clinics, maternity, community health workers, ambulances, insurers and HMOs, equipment vendors, even nursing schools and One Health - in one connected system instead of a dozen disconnected ones.
2. Referrals become messages
Through a real health-information-exchange, e-referrals, e-prescriptions, and e-lab-orders move between facilities, consent is shared, and a master patient index keeps one patient identity across every site, so the record travels with the patient instead of on paper.
3. A team of AI agents, plus payments and WhatsApp
13 named, role-scoped agents (clinical, lab, pharmacy, triage, revenue, country-rules, data) grounded in a knowledge base, with Stripe cards, mobile money (NotchPay, Flutterwave), and patient and equipment-sales bots that already meet people on WhatsApp.
4. Built for the real world
35 languages with 54-country localization, country-specific compliance, offline-first PWA, and alignment with WHO digital-health standards (ICD-11, FHIR, DHIS2, SMART Guidelines) - built for the places care is actually delivered.
What you get
One platform, everything in its place.
- Connects 29 facility types as one network via a real health-information-exchange (e-referrals, e-prescriptions, e-lab-orders, shared consent, master patient index)
- 13 named, role-scoped AI agents grounded in a knowledge base, plus patient and B2B equipment-sales bots on WhatsApp
- Specialty and public-health modules: cardiology, neurology, dental, dialysis, oncology, maternity and NICU, blood bank and mortuary, a 19-page equipment and cold-chain module, plus infection control and DHIS2 disease surveillance
- Clinical decision support that does the math, and clinical alerts that fire the instant abnormal vitals are recorded
- Runs the whole facility: HR and payroll (geofence/selfie/WiFi attendance), finance and claims, supply and pharmacy, labs
- Payments the way the market pays: Stripe cards, NotchPay mobile money, Flutterwave across Nigeria, Kenya, and Ghana
- 35 languages, 54-country localization, offline-first, RLS + MFA, multi-tenant white-label, aligned with WHO digital-health standards
Who it is for
Who it is for.
Hospitals, clinics, community health programs, pharmacies, labs, equipment vendors, and insurers - especially networks of facilities, and health ministries, that need a whole system to work as one. Bamenda Regional Hospital is the first pilot.